Player support
Keep your Host
moving.
Start with the game wiki for progression questions. For a reproducible problem, send a clear report directly to the developer.
What to include
- Your game version and Windows version.
- The floor, Ascension count, and relevant heroes or system.
- The exact steps that led to the problem.
- What you expected and what happened instead.
- A screenshot, if it helps explain the issue.
Email joseph@timpsonmarketing.com. The button opens your own email app; nothing is submitted by this website.
Running a Windows build
- Download a build only from an official release or a direct developer invitation.
- Extract the entire ZIP into its own folder.
- Keep the EXE, PCK, and player README together.
- Run the EXE from the extracted folder.
If the game cannot start, include the exact message and where you extracted it. A public download will be linked from release information when available.
Protect your save
Exit the game before making a backup. Your save folder is:
%APPDATA%\Godot\app_userdata\Bonecaller\
Back up the whole folder, keeping bonecaller_save.json and install.key together. Do not edit the save JSON or replace only one of those files.
Keep your install key private. A normal bug report does not need your save folder, passwords, or account documents.
Stuck on a floor?
Check open Host slots, unspent Paragon credits, and affordable upgrades first. Try a different affinity or row arrangement, or farm a floor your Host clears reliably.
Use free boss practice to compare damage and survival before a reward-bearing attempt. A loss should give you a next step.
Read the progression guide ↗